Rohan Paul· @rohanpaul_ai · X·· 14 天前AI 评分34
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又一个很好的例子，说明AI如何先替代任务，同时推动人们转向更高价值的工作。 SeatGeek 在最初 60 天内将一半的 IT 请求自动化。没有人被裁员，今年的招聘已经超过去年全年。 其创始人兼 CEO Jake Stauch 解释说，每个工作流都有独立于 LLM 判断之外的权限和审批关卡，因此任何操作都可追溯到特定的工作流运行，其审批和代码可供审计人员审查。
正文
another good example of how AI replaces tasks first as it pushes people toward higher value work.
SeatGeek automated half of its IT requests in the first 60 days. Nobody was laid off, and hiring this year is already ahead of all of last year.
Its founder and CEO Jake Stauch explained that each workflow carries its own permissions and approval gates outside the LLM's judgement, so any action traces back to a specific workflow run whose approvals and code auditors can review.
I was on @CNBC Squawk Box with one of our customers, @JackGretz, the CEO of @SeatGeek to talk about how they used Serval to eliminate the ticket backlog and redeploy their engineers as embedded business partners. ⚡ 50% of IT requests automated in first 60 days ⚡ 132 automations built in 8 weeks ⚡ Zero layoffs. Hiring this year already ahead of all of last year ⚡ IT time redeployed to solve harder problems When you automate the low-hanging tasks, the support requests and the password resets, you can take the most technical people in your organization and deploy them into work that's more productive than what they were doing before. Full clip below. 👇 @getserval在 X 查看被引用的帖子
来源：Rohan Paul · x.com