Ampersand 提供面向企业 AI 智能体的集成基础设施，用运行时处理认证、token 刷新、重试、回填和监控，并把各客户的对象、字段与映射集中放入配置。该方案已支持 11x、Orb 和 Square 在 Salesforce、SAP、NetSuite、Workday 等记录系统中执行智能体操作，重点解决字段改名、凭据过期和客户自定义工作流导致的长期维护问题。
I've recently worked on agentic enterprise integrations. getting the first customer live turns out to be the easy part.
Keeping it live while admins rename fields and credentials expire is the long job.
@WithAmpersand's runtime takes on that long job, handling auth, token refreshes, retries, backfills, and monitoring, while each customer's objects and mappings sit in one config.
The model can decide an invoice is overdue. It has no way of knowing this customer keeps payment terms on a custom object, or sends some reminders through an approval step first. That knowledge has to live somewhere outside the model.
Here it lives in the config, with each customer's objects, fields, and mappings, while the runtime handles auth, token refreshes, retries, backfills, and monitoring.
Your AI is vaporware without deep integrations with your customers’ systems of record. Introducing @WithAmpersand: integration infrastructure for enterprise agents. We power 11x, Orb, and Square's ability to take agentic action in systems of record like Salesforce, SAP, NetSuite, and Workday. Ask anyone serious about building AI and they’ll tell you: - The SaaSpocalypse didn’t happen. The world depends on CRMs, ERPs, HRISs, and ITSMs. - Your customers customized their deployments beyond recognition. - Systems of record companies are basically monopolies. They never had to make their APIs and MCPs user-friendly. - Docs don't explain half the weird edge cases you'll hit. - One bad write can blow up your pilot or renewal. - Once you finally get it working, someone changes a field and it breaks again. The world's data lives in structured databases. AI needs a translation layer to work with it. So, for your AI to truly transform the way enterprises work, you'll need deep integrations built for: - scoped permissions - bi-directional actions - real-time speed for agents - custom objects, fields, and workflows for each of your customers We built Ampersand to power the future of software. AI didn't trivialize writing integrations. It made them the critical path. I believe that deeply, so I didn't make a launch video about Ampersand. Instead, it's the best builders I know explaining just how big of a challenge this is.在 X 查看被引用的帖子
来源：Rohan Paul · x.com